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This Privacy Policy describes how kc-custom-hardwoods.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Order information
Customer support information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We do not share personal data (phone numbers, email address, etc.) and consent with third parties / affiliates or partners.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@kccustomhardwoods.com or by mail using the details provided below:
7500 W. 160th Street, Stilwell, KS 66085, United States
Last updated: 7/2/2024If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority.
We like to start with a good, old-fashioned conversation. We'll discuss your design ideas, inspirations, likes, and dislikes. If you don't have an idea in mind, that's cool too. We will walk you through our personal design process.
This is the fun part! We will work directly with you to select lumber and pick out all the finishing details. Then we will use your selections to draw a 3D model of your project and provide you with an exact quote for the project.
Sit back and let us do our thing! Don't worry, we will send you picture updates and videos throughout the process. You may even see your project on our Facebook or Instagram page!
Commissioning furniture is a journey and should be enjoyable from start to finish. The more involved and informed you are, the happier you’ll be with the results. That’s why we keep you engaged in every step of the process. Our confidence in your satisfaction is backed by years of experience dedicated to our craft and our specific process.
We'll discuss your design ideas, inspirations, likes, and dislikes. If you don't have an idea in mind, that's cool too. We will walk you through our personal design process.
We’ll meet in our showroom where we can see physical examples of quality and designs.
We will work with you to select the right pieces of lumber for the project. We can pull from our extensive inventory or source lumber from our vendors.
We use a 3D modeling software to layout the design details of your project.
We will build a 3D model of your project prior to going into production so you know exactly what you’ll be purchasing and the end result.
Our team of full-time craftsmen will build your project and keep you updated on progress as we move through the production process.
Whether you’re in Kansas City or California, we will work with you to ensure your project makes it home safely.
Have confidence in your purchase knowing your project is backed by our lifetime craftsmanship guarantee.
The process can require a significant investment of time and money, but the key to making sure the process goes as smoothly as possible is trusting the company you collaborate with.
The options on the market to have furniture “custom made” can be overwhelming. You’re generally limited to selecting your dimensions from pre-made designs or choosing a source that creates furniture in their spare time
At KC Custom Hardwoods we are expert furniture makers dedicated to our craft alone. Our pieces are heirloom quality and built to stand the test of time – backed by a lifetime warranty. We will guide you through the process and provide you with a 3D model so you can easily visualize what your custom piece will look like before it’s built, giving you the confidence that you’re truly getting what you want.
We were challenged by our client on this project to create a river table effect on their coffee table without the use of epoxy, glass, or visible support across the void.
We achieved this look by using a single slab of walnut with a void in the center and waterfalling the legs to create a dramatic effect.
View Our Showroomfor pieces you can take home today.