WORKING WITH US IS EASY!
IT ALL STARTS WITH A CONVERSATION...
The first step to working with us is to just simply reach out to us. We might be a little bit old school in our thinking, but we like to have a conversation with each one of our clients before selling them a piece of furniture or a slab of wood.
You can call, text, email ,or fill out our contact form, and we'll get back to you as soon as we can.
All of our contact info is listed here: Contact Us Page
WHAT CAN I EXPECT WHILE WORKING WITH YOU GUYS?
First and foremost, you can expect a high level of professionalism. We take a tremendous amount of pride in the work we do, and we believe that shows through in the quality and craftsmanship of all our finished products.
HOW DO I COMMISSION YOU TO BUILD MY CUSTOM PROJECT?
Our sales process is super easy. Simply reach out to us and let us know what you're looking to build. After a conversation with you and maybe a quick stop by our shop, we'll get started on the design, specs, and quotes to turn your project into a reality.
WILL YOU KEEP ME INFORMED ON PROGRESS?
Yes we will! When you're working with us you can expect tons of update pictures and videos. It takes a little bit of time for us to create a quality product. The last thing we want to do is keep you in the dark. We'll text or email you updates on your project throughout every step of production.
WHAT TYPE OF TURN AROUND TIME CAN I EXPECT?
Turnaround time will vary depending on the project. But it's safe to say most custom projects will take around 8 weeks. This can all vary based on how busy we are, and what stage of production we're currently in. If you need something quicker than that, just ask. We will always give you a quote on timeline before starting your project.
HOW DOES PAYMENT WORK?
Payment is the easy part. For custom projects we require a 50% deposit, then the project must be paid in full before it's delivered or shipped.
I SAW AN IDEA FOR A TABLE THAT I REALLY LIKE. CAN YOU GUYS BUILD IT FOR ME?
9 times out of 10 the answer is, "yes". Just keep in mind, we only work with amazing, beautiful pieces of live edge wood. There are no 2 pieces that are exactly the same. We'll make every effort to reproduce the design of a table, but ultimately every table will be truly unique.